Prepaid Support
The pre-paid support package provides a solution for businesses that aren't quite ready for a Managed Service Agreement but would like an ongoing relationship with their technology partner.
Best Effort Response
Plus 1 Bonus Hour!
48 Hour SLA Response
Plus 2 Bonus Hours!
24 Hour SLA Response
Plus 5 Bonus Hours!
4 Hour SLA Response
Plus 10 Bonus Hours!
4 Hour SLA Response